Cursor problem

Question

Hi,

My cursor moves randomly - jittering like - at points after I play games (not extensively, just some).

I know it is not fault of my mouse as when I disconnect it mid-jitter, the jittering and random movement continues.

Previously, I turned off my touchpad and it seemed to solve it for a while. Before, the cursor would randomly move and tons of tabs would open up and random symbols would be typed.

I have ran a lot of virus and malware checks on my laptop so it is unlikely that it is that, but I am by no means an expert in anything laptop related so cannot say anything for certain.

Any advice would be appreciated. Many thanks for reading!

Answer 1

Hello. I'm Douglas, here to help you with this.

In this case, test an Inplace Upgrade that will overwrite the Windows image, eliminating the problem with the system.

Summary:

Often we are faced with the need to reinstall the system or update it, repairing and restoring the system originally, however in some cases a clean installation does not seem like a good alternative due to the need to make a backup, which in turn can be time consuming. and reinstalling all programs. Well, Inplace upgrade can install the operating system again, keeping your files, settings and applications.

Follow the steps below to perform an Inplace Upgrade:

Use the link: https://go.microsoft.com/fwlink/?LinkId=691209.

After the download is complete, accept the License Terms, click the Create installation media for another computer option, keep the Use recommended options for this computer option enabled, click Next and select ISO file, click Next and the download will start.

Note: This method retains installed settings, files, and programs.

Even if you keep your information, we advise you to back up your files on a mobile device as something like an update interruption, power outage, internet signal drop, among others may occur.

Detailed steps below:

1 On the warning and terms screen click accept > check Create installation media (USB drive,DVD, ISO File...

click next

2 Check the box to use recommended options for on PC

> next

3 Select ISO File > NEXT

Create a folder named Windows

With the Windows 10 download complete, open the file (.iso) and run Setup;

In the Windows 10 Setup window, click

Change the way Windows Setup downloads updates, enable the option

Not now and disable I want to help make Windows Setup even better option and click Next;

Please wait for the update to be verified and installed and accept the applicable license terms;

In Choose what you want to keep, select the desired option and click Next;

Upon displaying that it is Ready to Install,

click Install.

Note: the edition to be installed must be the same as your device.

Wait for the percentage up to 100%, during the process, the system will restart several times, until a moment when it will make the lock screen available again.

I hope this information helps you, post the results again, I'm available.

Thanks.

Answer 2

Maybe look at these articles and see if they will help

8 Ways to Fix a Cursor When It Moves On Its Own in Windows 11 (makeuseof.com)

Mouse moving on its own - Microsoft Community

My Mouse Cursor is Moving on its Own. Have I Been Hacked? - Ask Leo!