Share via

pc keeps bluescreening under load

Anonymous
2023-05-10T02:45:45+00:00

my pc is basically brand new all new parts except for the graphics card and whenever I play games it gives a bsod after around 30 mins to a hour (lasts longer if I have no other tabs open). It gives me the error code: Whea Uncorrectable error. When I check the Event viewer it shows Kernel-power 41 and (I dont know if this is important) but it shows another error: Whea logger 46.
Specs:

Motherboard: B550 Aorus Elite AX V2
GPU: MSI GTX 970

CPU: Ryzen 5 5600x

RAM: T-Force 32 gb kit
SSD: WD BLUE SN570 1TB
PSU: Gigabyte UD750GM

Ive tried loads of tests and reset windows and still having problems the only untested parts are the cpu and the motherboard so im thinking one of those two.

I checked my minidump files and they give the code 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Most helpful
  1. Anonymous
    2023-05-12T16:38:18+00:00

    Hi ,

    Sabya here, Independent Windows Adviser. Hope you are doing well.

    You should be able to flash the cache. Contact Intel or AMD depending on the processor and they will provide you the method.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-05-11T16:05:14+00:00

    Turns out the issue isnt solved and I need a new cpu because the L1 cache is messed up

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-11T10:44:32+00:00

    That's good to know. I'm glad that you are able to solve the issue. If you have any other questions don't hesitate to ask again.
    Have a great day.

    Thanks.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-05-10T11:18:19+00:00

    I found out the problem, it was an issue with a setting that was automatically turned on in my bios, precision boost overdrive was turned on and was causing me problems.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-05-10T04:29:43+00:00

    Hi Magna_851,

    I'm Paul and I'm here to help you with your concern.

    Kernel-Power: Event ID 41 Bugcheck is mostly caused by a faulty Power Supply but it could be also caused by another hardware or driver.

    I will first recommend that you update BIOS to the latest version and disable any overclocking settings.

    May I also confirm if you already tried another PSU?

    Was this answer helpful?

    0 comments No comments