Unable to enable virtual machine platform.

Question

I have a dell inspiron 3505 with ryzen 5 3540 processor running windows 11 and I was trying to run windows subsystem for android and for that I had to enable virtual machine platform.

But when I tried to do so, after turning it on from the "turn windows features on or off" and restarting the pc, the update goes till 96% and then gives and error that it ran into some problem and then reverts the machine to its original state and thus does not install virtual machine platform.

Please help.

Note:- If it helps somehow, I have both VMware workstation and VirtualBox installed on my pc.

Answer 1

Hello! My name is Mostafa, and I’m an independent advisor and a long-time Microsoft user.

I’m sorry that you are experiencing this issue, and I will try my best to assist you with this so that you find a satisfactory solution.

Go into your BIOS settings and ensure that virtualization is enabled.

https://www.dell.com/support/kbdoc/en-id/000195...

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before downloading and installing it.

Try enabling Hyper-V by following these steps:

1. Press Windows key + R to open the Run dialog box.
2. Type appwiz.cpl and press Enter.
3. In the Programs and Features window, select Turn Windows features on or off in the left-hand pane.
4. In the Windows Features window that appears, scroll down to Hyper-V and check the box next to it.
5. Select OK and restart your PC.

I hope the above steps helped you. In case of additional questions, reach out back to me, and I will be happy to help and try my best to resolve your issue. Thank you.

Best,

Mostafa

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Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

Answer 2

Thanks for the reply.

1. Virtualisation was already enabled in bios

2)Hyper V is not available in list of features as I am running Windows 11 home and not pro

Answer 3

I appreciate the screenshots. Virtual Machine Platform is unavailable on Windows 11 Home edition, as it requires Hyper-V. You can upgrade to the Pro edition or use a third-party (VirtualBox, VMware) virtualization solution, but they may not be officially supported for running Windows Subsystem for Android.

Answer 4

Thank you for that piece of info.

I just have one more thing to ask. Can I upgrade my version of windows using a windows 10 pro product key(as I already have one) or do I need to get a new windows 11 pro one.

Answer 5

You're welcome! Yes, you can, a Windows 10 product key works with Windows 11.