Hi,
My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.
Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.
Run the Search and Indexing Troubleshooter
Type troubleshooter in the search on the taskbar.
Click on Other Troubleshooters.
Click on the run button in the Search and Indexing.
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Try rebuilding the search index.
Please click on the Windows Key and R Key at the same time.
Paste the link below and hit enter.
rundll32.exe shell32.dll,Control_RunDLL srchadmin.dll
Click on Advanced
In the troubleshooting section click on the rebuild.
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If this does not work, go back to the step above and run the code again.
Click on Modify.
Check the indexed locations. Make sure all are checked and accept the C D E F drivers.
Click OK.
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Please let me know if you continue to have a problem.
Best Wishes,
Cindy