Cannot switch accounts at login, Windows 11.

Question

We have lost the ability to switch between accounts on our machine. The option is missing everywhere:

• Upon logging in,
• From locked screen,
• Even from the Windows icon,

The below are the only options I see when logged in as the Admin account and clicking the Windows icon where we would normally have the option to switch to the other accounts:

Things I have tried:

• Regedit to add the HideFastUserSwitching and setting to 0 (the key was not there. From **** this thread)
• Verified all accounts exist as 'Other Users' and all show as enabled to log in (Accounts/Other Users and Accounts/Family)
• Verified settings to show account details as below

I am not sure what else to do. Here are the specs

Answer 1

Have you looked at this?

4 Ways to Switch User Accounts on Windows 11 (howtogeek.com)

For more information if the above doesn't help try a search using the search icon on the task bar.

Answer 2

Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-cant-switch-users-in-windows-11

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Answer 3

Thanks for the response but none of those options work because the Switch User option is completely missing or, when selected it takes me to the screen where only the admin account is appearing to choose. None of the other accounts appear.

Answer 4

Thanks for the response but when I run that command says it is not available in Windows 11 and to instead use Control Panel. Regardless, none of the accounts are disabled. They all show they are active and able to log in.