Sync issue

Integration Admin 1 Reputation point
2020-07-01T07:47:39.977+00:00

I have added 8 members in AD group which is already assigned for syncing. Privisioning is running periodically every 40 mins. But the users are not getting synced

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,556 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. VipulSparsh-MSFT 16,251 Reputation points Microsoft Employee
    2020-07-01T08:39:44.377+00:00

    @Integration Admin We would need little more information about the scenario in order to understand where might be the problem.
    To start with, it will help us if you can mention what error message are you seeing in Azure AD connect tool?

    For example, some of the common error message are :

    1) A synchronized object with the same proxy address already exists in your Microsoft Online Services directory.
    2) Unable to update this object because the user ID is not found.
    3) Unable to update this object in Microsoft Online Services because the following attributes associated with this object have values that may already be associated with
    another object in your local directory.

    There might be scenario where you don't receive an error message, and directory synchronization seems to be completed. However, some objects or attributes aren't updated as expected.

    You can have a look at our troubleshooting guide which has most of the logs collection methods and ways to resolve it. You can also have look at this support doc which talks abut most common sync issues and how to fix them.

    If the above 2 document does not help you, let us know the error message you are getting so that we can help you further.


    If the suggested response helped you resolve your issue, do click on "Mark as Answer" and "Up-Vote" for the answer that helped you for benefit of the community.

    1 person found this answer helpful.