print quantity problem

Question

After an on online business, I asked to print pages 1-2 of 3 on both sides.

After the first pages 1 and, 2, well printed, it then printed all pages, total 6 times before I turned printer off. It printed 1 and 2 on the same paper each time, 3 a waste on one side..

What happened?

Answer 1

The only think I can think that may be causing this is an issue with the printer drivers instead. You may wish to try remove the printer and the reinstall it.

You can do this via the Settings app

Answer 2

still cannot determine why it printed so many copies when only one was set

Answer 3

Ok no problem, did you say you have already found the solution to this issue?

Answer 4

NO, I found the answer and chose only one print job, only wanting one copy, cutting the little extra page off.

I've done this for other reasons before and not had this happen

Answer 5

Hi, I'm Elise, and I'd be happy to help with your issue.

It’s hard to say what has happened without seeing how the print job was setup.

It sounds like the quantity might have inadvertently been set to a high number, possibly?

Kind Regards,

Elise