Something went wrong OOBEEULA

Question

I want to start my new PC whit Windows 10. I go through the Set-up Menu until i come to the point where i g a blue screen whit "something went wrong" and OOBEEULA. Tried to restart several times but nothing works

Answer 1

Hi, thanks for replying, in this case, we need to run a custom installation to fix the issue, however, the process will delete all apps but will retain all files on the PC, if you are okay with that, you may follow the steps provided below:

We need another PC and a USB drive (At least 8GB and make sure there are no files inside as it will reformat the USB) once you have that kindly follow the steps:

Step 1: Create Windows 10 installation Media

Go to this link: https://www.microsoft.com/en-us/software-downlo...

Scroll down and click "Download Tool Now" then run the Media creation tool (the downloaded file)

If you agree to the license terms, select Accept.

On What do you want to do? page, select Create installation media for another PC and then select Next.

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. This table will help you decide which edition of Windows 10 you’ll choose:

On Select which Media you want to use click USB and save it to your USB drive.

Step 2: Do the custom installation

Once you have done creating bootable media, kindly follow the steps from number 3 to last from this link:

https://www.tenforums.com/tutorials/120352-cust...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

It worked, thank you!

Answer 3

Okay i made it to the advanced options in recovery mode, but there are only to options "startup settings" and UEFI Firmware settings" both lead to restart the computer and then to the same issue as before

Answer 4

Somehow i don't get into that recovery mode

Answer 5

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, have you noticed any changes before the issue starts? like hardware changes or do you install apps?

For us to recover the PC, first, we need to go to Windows recovery mode and try the options there:

Restart the device 3-5 times until I reach Windows recovery mode, wherein you have the option to select Continue, Troubleshoot, or Exit.

Or try to Press and hold the Shift key while continuously pressing F8 while starting the PC

Then on Windows Recovery:

Do system Restore:

Click Troubleshoot> Advanced options> System restore - Follow the prompt and choose the date when it was working fine.

Let me know how it goes and I hope that helps.

Bernard