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Getting pin code error on login even after pin is correct. how to solve it?

Anonymous
2023-04-03T15:12:16+00:00

I am getting pin code error even after pin is correct. After login and leaving system gets locked. If I try to enter pin t gives error

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 151.5K Reputation points Independent Advisor
    2023-04-03T15:50:41+00:00

    Hi Ayush,
    I'm Sumit, here to answer your query at the Microsoft Community.

    We can try clearing TPM, which stores hashes for the PIN, hoping it works.

    Please open the Windows Recovery environment using either of the steps below:

    On the Lock Screen, Press and hold the Shift key. Then, click the restart button on the lock screen located at the bottom right situated in the Power menu, to open the Windows Recovery options.

    If you cannot reach the Lock screen or start your computer, restart your PC two times when the boot screen is shown. If your PC has no restart button, press and hold the Power button until the computer shuts down. Do this twice.

    Select UEFI Firmware Settings.

    Choose Security>Look for Intel PTT/Security chip option in the firmware Settings.

    Clear the same and save the changes.

    Good luck!

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