Hi tuanthuphap,
Thanks for the response. May I know when did the issue start? Any changes made?
Please shutdown your computer and wait at least 3 minutes before turning it on.
Then please check if the issue still persists.
Thank you,
Christine
Bluetooth keeps losing connection.
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Anonymous
Hello everyone,
My Bluetooth loses connection constantly.
That is the phenomenon of losing connection and then having it back continuously, causing bluetooth connected devices such as keyboards and headphones to work intermittently.
Can anyone tell me how to fix this?
Currently I am using Asus ROG Strix G15 laptop.
- Ryzen 6000 series
- RTX 3060
- 16Gb RAM
- Winver: Version 22H2 (OS Build 22621.1485)
- Bluetooth version:
- Mediatek Bluetooth Adapter: 1.930.2.230
- Microsoft Bluetooth Enumerator: 10.0.22621.1413
- Device Identification Service: 10.0.22621.1413
Thank you so much!
Best Regards.
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2023-04-07T09:39:46+00:00 Hi,
I also tried re-install driver from ASUS website, but it doesn't work either. -
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Tin Luna 25,450 Reputation points Independent Advisor2023-04-07T09:28:21+00:00 Hi tuanthuphap,
Thanks for the update. Please try to download and install the Bluetooth driver manually from Asus website, please use the link below:
Asus Drivers:
https://www.asus.com/us/supportonly/rog%20strix...
Please let me know how it goes after reinstalling the Bluetooth driver.
Regards,
Christine
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Anonymous
2023-04-07T09:25:49+00:00 Thanks for your help.
But It's not work for me.
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Tin Luna 25,450 Reputation points Independent Advisor
2023-04-07T05:40:14+00:00 Hi tuanthuphap,
I'm Christine, a Windows user like you. I'll do my best to help you.
Looks like your bluetooth connection keeps on disconnecting.
May I know when did the issue start? Is there any changes made?
What are the steps that you've already performed to fix the issue?
Please check and follow the steps from the link below:
https://support.microsoft.com/en-us/windows/fix...
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
Thank you,
Christine L
Independent Advisor