Share via

Update error, how to stop it?

Anonymous
2023-04-19T14:56:05+00:00

Hello, so there is a problem with my pc. Whenever i start it everyday, there will be always a windows update that saying i have to update to windows 10 21H2, but it already in that version. After the update, i receive this message, "There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80004005)", and always asking me to retry it. Is there any help to stop this? Because it's indeed very annoying. Thankyou!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

11 answers

Sort by: Most helpful
  1. DaveM121 891.6K Reputation points Independent Advisor
    2023-04-19T18:23:33+00:00

    Hi Jonathan,

    I am sory that did not work for you

    Open a Command Prompt as Administrator

    (Click your Start Button, type cmd, right click Command Prompt and choose 'Run as Administrator')

    Run these commands one at a time and hit ENTER

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Type exit to quit Command Prompt, then restart (not shut down) your PC.

    Then check if the updates in the settings app will install correctly.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-04-19T17:50:18+00:00

    Dave, so this just happened. I already follow all of your step carefully, but this is the result. Do you have any more suggestions?

    Was this answer helpful?

    0 comments No comments
  3. DaveM121 891.6K Reputation points Independent Advisor
    2023-04-19T17:15:03+00:00

    Hi Jonathan, glad to help!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-04-19T17:14:27+00:00

    Thanks for the advice! I will surely try this and notify you later whether it's working or not. Thanks!

    Was this answer helpful?

    0 comments No comments
  5. DaveM121 891.6K Reputation points Independent Advisor
    2023-04-19T15:29:35+00:00

    Hi Jonathan,

    I am Dave, I will help you with this.

    if you have version 21h2 installed, that is an older version of Windows 10, you would need to update to version 22h2 to bring Windows 10 fully up to date.

    With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

    Please follow the steps, this is then just an update and your files and applications will remain untouched.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO, not USB

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the upgrade option.

    Was this answer helpful?

    0 comments No comments