Hello,
Thanks for reaching out! I'm Microsoft user like you.
Please uninstall then try reinstall the last version of software using Administrator privileges. Right click the setup file then click Run as administrator.
https://www.silhouetteamerica.com/software
or try compatibility mode.
Run this Software on Windows 10 using Compatibility Mode :
https://www.groovypost.com/howto/run-old-softwa...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it Hope this information would be useful to you. Please feel free to get back if you need any additional info.
Best Regards,
Prakash