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Processor and installed memory (RAM) information shown as "not available" under systems tab in control panel of Windows 8.1 laptop. Please guide me on fixing this issue

Anonymous
2023-05-20T07:15:37+00:00

Processor and installed memory (RAM) information shown as "not available" under systems tab in control panel. I am unable to attach a screenshot of the page on this forum as it throws error while uploading the screenshot, apologies in advance. The OS seems to have all latest updates installed as per the Windows Updates page in Control Panel.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2023-05-20T23:49:06+00:00

    Why is my computer not showing processor and RAM..?

    This issue may occur, due to corrupt or missing. Windows files.

    this may also happen. if related service is not running, is advisable

    to check if "Windows Management Instrumentation" service is

    running as set as automatic. Oct 10, 2015

    Link : Processor and ram are not available - Microsoft Community

    Hello : No guarantee, these solutions will work. But open the

    above link, which contains a - Question and answers -

    posted in. Microsoft Community

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