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I am a user of Windows 11, whenever i log into my pc, the screen goes all black and nothing is accessible, only visible thing is the cursor. I can open the task manager using the shortcut. I have tried to fix it for a long time. I even reset the operating system but it doesn't help at all. Please help, my computer is inaccessible.
Edit: My computer is on dual boot and I use windows 10 as the secondary operating system, and it has the same issue.
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Hello Shourya,
Thank you for updating me with that information. If both Windows 10 and 11 have the same issue, it only indicates that your drive may be defective.
Please try to perform a clean installation first and avoid doing a dual boot within a few days to check if the issue will continue.
Kind regards,
John DeV
Independent Advisor
Thank you for your time and guidance,
This helped me out alot,
Now I can do my work flawlessly without any issues in the way.
Have an amazing day ahead.
Thank you for the assistance, but I just remembered that my pc is on dual boot, the other os is windows 10, I checked if it was working, but it seemed to give the same problem, so I personally do not think that a clean installation would fix the issue. Sorry for not mentioning it above.
Hello Shourya,
Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
If resetting your computer did not work, you may need to consider performing a Clean Installation of Windows 11.
Find another working computer then download the Media Creation tool(Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 11". Instructions inside the link.
Note: Please make sure to uncheck the "Use the recommended options for this PC" box.
https://www.microsoft.com/software-download/win...
Please try checking the link below for more details.
https://www.elevenforum.com/t/create-windows-11...
Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.
Kindly refer to the link below on How to perform a Clean Installation of Windows 11
https://www.elevenforum.com/t/clean-install-win...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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