Share via

computer crash minidump analysis

Anonymous
2023-02-01T06:22:06+00:00

Can anyone analyse my event viewer log file, my pc restarted suddenly due to netflix https://onedrive.live.com/?cid=b07174adc5f0e3ba&id=B07174ADC5F0E3BA%211911&ithint=file%2Ctxt&authkey=%21AKuH_qhmKXdwA-I

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

15 answers

Sort by: Most helpful
  1. Anonymous
    2023-02-01T15:20:38+00:00
    1. Return all overclocks to stock and during the troubleshooting turn off XMP

    The computers CPU supports RAM speeds up to 2933.

    At the time the log collector ran the RAM was running at 4133.

    1. Run these bat scripts and post a share link into this thread using one drive, drop box, or google drive

    (bat scripts by default prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

    https://www.tenforums.com/attachments/bsod-crashes-debugging/358470d1643456903-batch-files-use-bsod-debugging-gather_additional_dump_files.bat

    1. Increase the drive free space so that there is > 30 GB free space

    Drive: C:

    Free Space: 23.6 GB

    Total Space: 99.4 GB

    File System: NTFS

    Model: Samsung SSD 970 EVO 1TB

    1. Upgrade the BIOS: 1.8 > 1C

    BIOS Version/Date American Megatrends Inc. 1.80, 19-04-2021

    https://www.msi.com/Motherboard/MAG-Z490-TOMAHAWK/support

    1. For new BSOD run the V2 log collector and post a share link into the newest post using one drive, drop box, or google drive

    https://1drv.ms/u/s!Arrj8MWtdHGwjnkF4Lf6Fw_A3P6U?e=VvvHx1

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-02-01T09:39:23+00:00
    1. Return all overclocks to stock and during the troubleshooting turn off XMP

    The computers CPU supports RAM speeds up to 2933.

    At the time the log collector ran the RAM was running at 4133.

    1. Run these bat scripts and post a share link into this thread using one drive, drop box, or google drive

    (bat scripts by default prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

    https://www.tenforums.com/attachments/bsod-crashes-debugging/358470d1643456903-batch-files-use-bsod-debugging-gather_additional_dump_files.bat

    1. Increase the drive free space so that there is > 30 GB free space

    Drive: C:

    Free Space: 23.6 GB

    Total Space: 99.4 GB

    File System: NTFS

    Model: Samsung SSD 970 EVO 1TB

    1. Upgrade the BIOS: 1.8 > 1C

    BIOS Version/Date American Megatrends Inc. 1.80, 19-04-2021

    https://www.msi.com/Motherboard/MAG-Z490-TOMAHAWK/support

    1. For new BSOD run the V2 log collector and post a share link into the newest post using one drive, drop box, or google drive

    I just want to know if there is issue with hardware or not?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-02-01T07:46:22+00:00
    1. Return all overclocks to stock and during the troubleshooting turn off XMP

    The computers CPU supports RAM speeds up to 2933.

    At the time the log collector ran the RAM was running at 4133.

    1. Run these bat scripts and post a share link into this thread using one drive, drop box, or google drive

    (bat scripts by default prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

    https://www.tenforums.com/attachments/bsod-crashes-debugging/358470d1643456903-batch-files-use-bsod-debugging-gather_additional_dump_files.bat

    1. Increase the drive free space so that there is > 30 GB free space Drive: C:

    Free Space: 23.6 GB

    Total Space: 99.4 GB

    File System: NTFS

      Model: Samsung SSD 970 EVO 1TB
    
    1. Upgrade the BIOS: 1.8 > 1C

    BIOS Version/Date American Megatrends Inc. 1.80, 19-04-2021

    https://www.msi.com/Motherboard/MAG-Z490-TOMAHAWK/support

    1. For new BSOD run the V2 log collector and post a share link into the newest post using one drive, drop box, or google drive

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-02-01T07:18:06+00:00

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-02-01T06:26:32+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Was this answer helpful?

    0 comments No comments