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So my laptop has started crashing randomly. Bought it a month ago and this issue just appeared.
Temps are fine, haven't installed anything dangerous, no changes to hardware.
Full error in reliability history:
Source
Windows
Summary
Hardware error
Date
3/1/2023 7:24 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: ffffbb0e6f28c000
Parameter 3: ffffbb0e8cebf040
Parameter 4: 2443
OS version: 10_0_22623
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22623.2.0.0.768.101
Locale ID: 1033
Laptop model: Dell G15 5515 Ryzen 7 5800h 3050ti 16gb 3200mhz
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Did you switch memory diagnostic to extended mode? if not, please do. Note, test hang at ~21% for more than 2-3 hours means memory error too.
Check system journal (Event Viewer) for possible errors at these moments, especially Kernel-Power errors. DistributedCOM errors should be ignored.
Or save system journal to evtx file and share it to OneDrive for analysis.
Hi thanks for the reply. There is not minidump folder in Windows. I did a memory diagnostic btw and it found no issues in that, same with drive scan etc
Hi Rafay,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.
Please share memory dumps to OneDrive for analysis.
