Windows update problem

Question

I continue to get Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d)0x8007000d.

I have tried everything I can think of.

Please help,

Fay

Answer 1

Hello FayDonlevy,

You're most welcome. I'm glad to help.

Stay safe and have a great day.

Kind regards,

John DeV

Independent Advisor

Answer 2

Dear John DeV,

Thank you for your very prompt response to my cry for help.

I finally succumbed to what I had tried to avoid -- an In-place Upgrade. None of the other suggestions had worked. After doing the Upgrade I now appear to be back to normal. I have made a copy of your e-mail in case I ever find myself in this predicament again.

Thank you again for your help.

Fay Donlevy

Answer 3

Hello FayDonlevy,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try the following methods below.

**Run the Windows Update Troubleshooter

Press Start then click Settings(Gear icon)

Select Update and Security > Troubleshoot

Select Additional troubleshooters

Under Get Up and Running, select Windows Update

Run the troubleshooter

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

If the issue still persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

**Few things to check on the PC

Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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