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Hello, I have installed the windows update KB5001347 and KB5001402 in Gen 9 server but after installing, the server is crashing everytime when something is done on the system.
Blue screen of Death shows the stop code:- DPC_WATCHDOG_VIOLATION. Please let me know how to solve this issue
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When available please post a share link with log collector results.
Please run the V2 log collector to collect files for scanning and troubleshooting:
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
Trial and error steps that could be performed before scanning and troubleshooting files (mini dumps, msinfo32, dxdiag, events, etc.) include:
a) uninstalling updates
b) uninstalling and reinstalling GPU drivers
KB5001402 is the latest SSU, which can’t be uninstalled after installed.
I suggest to uninstall KB5001347 from your server, then manually install the latest Cumulative Update (KB5003197) from catalog
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5003197
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Hi,
Is the error related to any drivers installed in the server? because if this update KB5001347 does not match any driver, can this BSOD come?
If we install KB5003197, will the problem get resolved?
Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know.
Hi, We installed third party drivers for the server found from this site, https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00043272en_us.
Now servers are under observation for the last 3 days. Till now, we haven't observed any BSOD.