System service exception BSOD's

Question

Dear,

i keep on having BSOD's for the above mentioned reason. I received this PC upon starting my new job so i really don't know what the history of the device is and nobody can really tell. I have these BSOD's at least 3 times a day at very random moments.

PC details:

processor : 11rh gen intel(r) core(tm) I7-1165G7 @280GHz

installed RAM : 32.0 GB

64 bit operating system

Windows 1 pro

version: 22H2

Manufacturer HP

system model: HP probook 440 G8 notebook PC

Bios version: HP T70 ver.01.12.00,3/01/2023

Windows is up to date, firmware drivers on the Bios and chipset are updated, I updated all the drivers for my components via HP Support assistent.

underneath you can find the links to the recent dumpfiles and driver verifier dumps.

https://1drv.ms/u/s!ArOuf8mlwjrchEAc-FtUb6ffic0g?e=5kg7C8 kind regards Dennis Dutoit

Answer 1

Hi Dennis,

A repair install keeps everything. It is just similar to updating Windows.

Try doing a repair install. A repair Install keeps everything, including Files and applications, and reinstalls Windows.

How to Repair Install Windows 10

http://www.yourwindowsguide.com/2016/06/how-to-...

Repair Install Windows with an InPlace Upgrade

http://www.tenforums.com/tutorials/16397-repair...

To do a repair install, just follow the steps below:

Download the Media Creation Tool from this link.

https://go.microsoft.com/fwlink/?LinkId=691209

After the download finishes, open the tool and select Upgrade this PC option.

Standard 3rd party link disclaimer:

There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

Answer 2

Dear,

does a repair delete applications and personal data ?

kind regards Dennis Dutoit

Answer 3

Thank you. Your OS seems to be severely corrupted as most of the services are crashing.

I am tempted to suggest you a repair install.

Have you checked Diagnostics using HP support assistant to ensure the hardware is fine?

Answer 4

Dear,

underneat you will find the link to the eventslog.

Dennis Dutoit windows system logs.evtx

Answer 5

Hi Dennis,

I'm Sumit, here to answer your query at the Microsoft Community.

No real help in the minidump files.

Please disable Overclocking and XMP profiles until we complete troubleshooting. If you do not know about Overclocking, your device likely does not have it enabled.

To better understand the issue, Please see the article below on how to share System logs.

http://www.yourwindowsguide.com/2017/12/how-to-...

Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.