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system errors

Anonymous
2023-03-05T19:40:58+00:00

can someone please help

geforce 3060ti

biostar mobo mxcpro

i512600k 

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8031547bee4, The address that the exception occurred at
Arg3: fffffe87021af5b8, Exception Record Address
Arg4: fffff8031908e900, Context Record Address

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 858

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 99606

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 18

    Key  : Analysis.Init.CPU.mSec
    Value: 155

    Key  : Analysis.Init.Elapsed.mSec
    Value: 73755

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 105

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x1000007e

    Key  : Bugcheck.Code.Register
    Value: 0x7e

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1

FILE_IN_CAB:  030523-10171-01.dmp

BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8031547bee4

BUGCHECK_P3: fffffe87021af5b8

BUGCHECK_P4: fffff8031908e900

EXCEPTION_RECORD:  fffffe87021af5b8 -- (.exr 0xfffffe87021af5b8)
ExceptionAddress: fffff8031547bee4 (nt!RtlpHpSegPageRangeShrink+0x00000000000002c4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8031908e900 -- (.cxr 0xfffff8031908e900)
rax=000000000700fff9 rbx=ffffffffffffffff rcx=c10dc0c1c18b7024
rdx=c10dc0c1c18b7024 rsi=ffffe10429d00500 rdi=ffffe10429d28000
rip=fffff8031547bee4 rsp=fffffe87021af7f0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=ffffe104150101a0
r11=0000000000007000 r12=fffff80315200000 r13=ffffe10415010000
r14=ffffe10415010140 r15=ffffba80686d4000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!RtlpHpSegPageRangeShrink+0x2c4:
fffff803`1547bee4 3b421c          cmp     eax,dword ptr [rdx+1Ch] ds:002b:c10dc0c1`c18b7040=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: fffff80315f1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

EXCEPTION_STR:  0xc0000005

STACK_TEXT:  
fffffe87`021af7f0 fffff803`154d517f     : fffffe87`00000000 00000000`00000000 fffffe87`29d00000 00000000`00000000 : nt!RtlpHpSegPageRangeShrink+0x2c4
fffffe87`021af860 fffff803`15c9d1b0     : ffffe104`29d28000 00000000`00000600 00000000`00000000 00000000`00000001 : nt!RtlpHpFreeHeap+0x74f
fffffe87`021af900 fffff803`156f7c6d     : 00000000`426c6148 ffffe104`28589610 00000000`00000600 00000000`00006000 : nt!ExFreePoolWithTag+0x1a0
fffffe87`021af990 fffff803`156e6e49     : ffffe104`28589610 00000000`00000000 ffffe104`28589630 004c0041`0048005f : nt!HalpMmAllocCtxBufferCleanup+0x19
fffffe87`021af9c0 fffff803`15c84e29     : 00000000`00000000 ffffe104`14cbbc00 fffff803`15e39f00 ffffe104`2513cd02 : nt!HalpMmAllocCtxFree+0x10ca81
fffffe87`021af9f0 fffff803`156ff80f     : ffffba80`686d4000 ffffe104`25fe87f0 fffffe87`021afb10 fffff803`196d7b41 : nt!HalpFreeResumeStructures+0x15
fffffe87`021afa20 fffff803`15c84acf     : ffffe104`2513cdb0 fffffe87`021afb10 ffffe104`25976040 ffffe104`14cbbc00 : nt!HalpDispatchSystemStateTransition+0xab
fffffe87`021afa60 fffff803`155d52f1     : ffffe104`25976040 fffffe87`021afb10 fffff803`15e39f00 fffff803`15e39f40 : nt!HalpDispatchPower+0x4f
fffffe87`021afa90 fffff803`1540f4a7     : ffffffff`fa0a1f00 fffff803`155d5090 ffffe104`2877a370 00000000`000001dc : nt!PopIrpWorker+0x261
fffffe87`021afb30 fffff803`1562dbb4     : ffffba80`686c5180 ffffe104`25976040 fffff803`1540f450 020a0030`c0020002 : nt!PspSystemThreadStartup+0x57
fffffe87`021afb80 00000000`00000000     : fffffe87`021b0000 fffffe87`021a9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME:  nt!RtlpHpSegPageRangeShrink+2c4

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.1265

STACK_COMMAND:  .cxr 0xfffff8031908e900 ; kb

BUCKET_ID_FUNC_OFFSET:  2c4

FAILURE_BUCKET_ID:  AV_nt!RtlpHpSegPageRangeShrink

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {68a44547-f035-1581-b1c7-d81166d1cc9a}

Followup:     MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8031547bee4, The address that the exception occurred at
Arg3: fffffe87021af5b8, Exception Record Address
Arg4: fffff8031908e900, Context Record Address

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 921

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 3876

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 18

    Key  : Analysis.Init.CPU.mSec
    Value: 1812

    Key  : Analysis.Init.Elapsed.mSec
    Value: 175433

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 110

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x1000007e

    Key  : Bugcheck.Code.Register
    Value: 0x7e

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1

FILE_IN_CAB:  030523-10171-01.dmp

BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8031547bee4

BUGCHECK_P3: fffffe87021af5b8

BUGCHECK_P4: fffff8031908e900

EXCEPTION_RECORD:  fffffe87021af5b8 -- (.exr 0xfffffe87021af5b8)
ExceptionAddress: fffff8031547bee4 (nt!RtlpHpSegPageRangeShrink+0x00000000000002c4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8031908e900 -- (.cxr 0xfffff8031908e900)
rax=000000000700fff9 rbx=ffffffffffffffff rcx=c10dc0c1c18b7024
rdx=c10dc0c1c18b7024 rsi=ffffe10429d00500 rdi=ffffe10429d28000
rip=fffff8031547bee4 rsp=fffffe87021af7f0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=ffffe104150101a0
r11=0000000000007000 r12=fffff80315200000 r13=ffffe10415010000
r14=ffffe10415010140 r15=ffffba80686d4000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!RtlpHpSegPageRangeShrink+0x2c4:
fffff803`1547bee4 3b421c          cmp     eax,dword ptr [rdx+1Ch] ds:002b:c10dc0c1`c18b7040=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

EXCEPTION_STR:  0xc0000005

STACK_TEXT:  
fffffe87`021af7f0 fffff803`154d517f     : fffffe87`00000000 00000000`00000000 fffffe87`29d00000 00000000`00000000 : nt!RtlpHpSegPageRangeShrink+0x2c4
fffffe87`021af860 fffff803`15c9d1b0     : ffffe104`29d28000 00000000`00000600 00000000`00000000 00000000`00000001 : nt!RtlpHpFreeHeap+0x74f
fffffe87`021af900 fffff803`156f7c6d     : 00000000`426c6148 ffffe104`28589610 00000000`00000600 00000000`00006000 : nt!ExFreePoolWithTag+0x1a0
fffffe87`021af990 fffff803`156e6e49     : ffffe104`28589610 00000000`00000000 ffffe104`28589630 004c0041`0048005f : nt!HalpMmAllocCtxBufferCleanup+0x19
fffffe87`021af9c0 fffff803`15c84e29     : 00000000`00000000 ffffe104`14cbbc00 fffff803`15e39f00 ffffe104`2513cd02 : nt!HalpMmAllocCtxFree+0x10ca81
fffffe87`021af9f0 fffff803`156ff80f     : ffffba80`686d4000 ffffe104`25fe87f0 fffffe87`021afb10 fffff803`196d7b41 : nt!HalpFreeResumeStructures+0x15
fffffe87`021afa20 fffff803`15c84acf     : ffffe104`2513cdb0 fffffe87`021afb10 ffffe104`25976040 ffffe104`14cbbc00 : nt!HalpDispatchSystemStateTransition+0xab
fffffe87`021afa60 fffff803`155d52f1     : ffffe104`25976040 fffffe87`021afb10 fffff803`15e39f00 fffff803`15e39f40 : nt!HalpDispatchPower+0x4f
fffffe87`021afa90 fffff803`1540f4a7     : ffffffff`fa0a1f00 fffff803`155d5090 ffffe104`2877a370 00000000`000001dc : nt!PopIrpWorker+0x261
fffffe87`021afb30 fffff803`1562dbb4     : ffffba80`686c5180 ffffe104`25976040 fffff803`1540f450 020a0030`c0020002 : nt!PspSystemThreadStartup+0x57
fffffe87`021afb80 00000000`00000000     : fffffe87`021b0000 fffffe87`021a9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME:  nt!RtlpHpSegPageRangeShrink+2c4

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.1265

STACK_COMMAND:  .cxr 0xfffff8031908e900 ; kb

BUCKET_ID_FUNC_OFFSET:  2c4

FAILURE_BUCKET_ID:  AV_nt!RtlpHpSegPageRangeShrink

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {68a44547-f035-1581-b1c7-d81166d1cc9a}

Followup:     MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8031547bee4, The address that the exception occurred at
Arg3: fffffe87021af5b8, Exception Record Address
Arg4: fffff8031908e900, Context Record Address

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 812

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 3111

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 18

    Key  : Analysis.Init.CPU.mSec
    Value: 2999

    Key  : Analysis.Init.Elapsed.mSec
    Value: 180169

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 110

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x1000007e

    Key  : Bugcheck.Code.Register
    Value: 0x7e

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1

FILE_IN_CAB:  030523-10171-01.dmp

BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8031547bee4

BUGCHECK_P3: fffffe87021af5b8

BUGCHECK_P4: fffff8031908e900

EXCEPTION_RECORD:  fffffe87021af5b8 -- (.exr 0xfffffe87021af5b8)
ExceptionAddress: fffff8031547bee4 (nt!RtlpHpSegPageRangeShrink+0x00000000000002c4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8031908e900 -- (.cxr 0xfffff8031908e900)
rax=000000000700fff9 rbx=ffffffffffffffff rcx=c10dc0c1c18b7024
rdx=c10dc0c1c18b7024 rsi=ffffe10429d00500 rdi=ffffe10429d28000
rip=fffff8031547bee4 rsp=fffffe87021af7f0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=ffffe104150101a0
r11=0000000000007000 r12=fffff80315200000 r13=ffffe10415010000
r14=ffffe10415010140 r15=ffffba80686d4000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!RtlpHpSegPageRangeShrink+0x2c4:
fffff803`1547bee4 3b421c          cmp     eax,dword ptr [rdx+1Ch] ds:002b:c10dc0c1`c18b7040=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

EXCEPTION_STR:  0xc0000005

STACK_TEXT:  
fffffe87`021af7f0 fffff803`154d517f     : fffffe87`00000000 00000000`00000000 fffffe87`29d00000 00000000`00000000 : nt!RtlpHpSegPageRangeShrink+0x2c4
fffffe87`021af860 fffff803`15c9d1b0     : ffffe104`29d28000 00000000`00000600 00000000`00000000 00000000`00000001 : nt!RtlpHpFreeHeap+0x74f
fffffe87`021af900 fffff803`156f7c6d     : 00000000`426c6148 ffffe104`28589610 00000000`00000600 00000000`00006000 : nt!ExFreePoolWithTag+0x1a0
fffffe87`021af990 fffff803`156e6e49     : ffffe104`28589610 00000000`00000000 ffffe104`28589630 004c0041`0048005f : nt!HalpMmAllocCtxBufferCleanup+0x19
fffffe87`021af9c0 fffff803`15c84e29     : 00000000`00000000 ffffe104`14cbbc00 fffff803`15e39f00 ffffe104`2513cd02 : nt!HalpMmAllocCtxFree+0x10ca81
fffffe87`021af9f0 fffff803`156ff80f     : ffffba80`686d4000 ffffe104`25fe87f0 fffffe87`021afb10 fffff803`196d7b41 : nt!HalpFreeResumeStructures+0x15
fffffe87`021afa20 fffff803`15c84acf     : ffffe104`2513cdb0 fffffe87`021afb10 ffffe104`25976040 ffffe104`14cbbc00 : nt!HalpDispatchSystemStateTransition+0xab
fffffe87`021afa60 fffff803`155d52f1     : ffffe104`25976040 fffffe87`021afb10 fffff803`15e39f00 fffff803`15e39f40 : nt!HalpDispatchPower+0x4f
fffffe87`021afa90 fffff803`1540f4a7     : ffffffff`fa0a1f00 fffff803`155d5090 ffffe104`2877a370 00000000`000001dc : nt!PopIrpWorker+0x261
fffffe87`021afb30 fffff803`1562dbb4     : ffffba80`686c5180 ffffe104`25976040 fffff803`1540f450 020a0030`c0020002 : nt!PspSystemThreadStartup+0x57
fffffe87`021afb80 00000000`00000000     : fffffe87`021b0000 fffffe87`021a9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME:  nt!RtlpHpSegPageRangeShrink+2c4

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.1265

STACK_COMMAND:  .cxr 0xfffff8031908e900 ; kb

BUCKET_ID_FUNC_OFFSET:  2c4

FAILURE_BUCKET_ID:  AV_nt!RtlpHpSegPageRangeShrink

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {68a44547-f035-1581-b1c7-d81166d1cc9a}

Followup:     MachineOwner
---------

0: kd> lmvm nt
Browse full module list
start             end                 module name
fffff803`15200000 fffff803`16247000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\152D2E35E673E842C282B1EDB82FD0601\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: C:\ProgramData\Dbg\sym\ntkrnlmp.exe\9ADC6FBF1047000\ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        9ADC6FBF (This is a reproducible build file hash, not a timestamp)
    CheckSum:         00B71E1F
    ImageSize:        01047000
    File version:     10.0.22621.1265
    Product version:  10.0.22621.1265
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     ntkrnlmp.exe
        OriginalFilename: ntkrnlmp.exe
        ProductVersion:   10.0.22621.1265
        FileVersion:      10.0.22621.1265 (WinBuild.160101.0800)
        FileDescription:  NT Kernel & System
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-03-05T20:36:07+00:00

    Was this answer helpful?

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  2. Anonymous
    2023-03-05T20:13:48+00:00

    Hi Nicholas,

    I am Dave, I will help you with this.

    Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

    Was this answer helpful?

    0 comments