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Frequent BSOD errors on battery!

Anonymous
2023-02-03T04:27:41+00:00

Last year I bought ROG strix g15 with the following specs:

-amd ryzen 7 6800h

-nvidia rtx 3050

-16gb DDR5

-Windows 11

from the past two months, I have been encountering very frequent BSOD errors while using on battery . Using on charge doesn't reflect any BSOD errors.

I got it repaired from the service centers there was some ram issue. So, they changed it after few days the issues continued to persist.

this seems to be some kind of issue related to windows or drivers, below is the attachment of minidump files: https://drive.google.com/drive/folders/1PTbSQBG6T5EW5BhSQxSPO1DILdR8-3WC?usp=sharing Please help me through this problem, Cause now these errors suck a lot!.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-07T03:05:14+00:00

    Did all possible fixes still the problem is not fixed .

    Now it has multiple BSOD errors :

    CLOCK_WATCHDOG_TIMEOUT

    HYPERVISOR_ERROR

    IRQL_ERRORS

    all drivers updated

    windows up to date

    no sfc errors!

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  2. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2023-02-03T05:35:04+00:00

    Hi, thank you for patiently waiting, upon analyzing and checking the DMP files, the error you have are ntkrnlmp.exe and win32k.sys, this issue is caused by missing, corrupt, or damaged system files on your computer, for us to fix the issue kindly follow the steps below:

    Method 1. Run system file checker.

    On Powershell(admin), copy, paste, and enter each command below:

    sfc /scannow

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    Once done restart the PC and check.

    If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

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  3. Anonymous
    2023-02-03T05:07:43+00:00

    Here you get the link!

    MINIdump

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  4. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2023-02-03T04:59:59+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    Seems that I cannot access the file from that link as it is needed to request access, is there a chance that you can upload it in OneDrive?

    Go to this link: https://onedrive.live.com/ then upload the file

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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