Blue Screen Error 3b

Question

Hey, I had over 12 blue screens and crashes in a month, here's the problem signature from the latest blue screen :

Nom d’événement du problème : BlueScreen

Code: 3b

Paramètre 1: c0000005

Paramètre 2: fffff8051bfa7149

Paramètre 3: fffffa03c8c11a70

Paramètre 4: 0

Version du système d’exploitation: 10_0_19045

Service Pack: 0_0

Produit: 256_1

Version du système: 10.0.19045.2.0.0.256.161

Identificateur de paramètres régionaux: 1036

And I also had 2 crashes in a row with this signature :

Nom d’événement du problème : LiveKernelEvent

Code: 1a8

Paramètre 1: 1

Paramètre 2: 0

Paramètre 3: 0

Paramètre 4: 0

Version du système d’exploitation: 10_0_19045

Service Pack: 0_0

Produit: 256_1

Version du système: 10.0.19045.2.0.0.256.161

Identificateur de paramètres régionaux: 1036

Please, what should I do to fix those?

Answer 1

Just did that, I thaught it was better but just had a new crash without blue screen. My screen freezed and I had to reboot the pc...

Answer 2

Hi Gerickos PC,

Your minidump files indicate that it is the device driver on your graphics card that is causing the system to crash

You should completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.

A slightly older version of that driver is more stable than the latest version.

Answer 3

Hey, here are the minidumps Minidumps.zip

Answer 4

Hi Gerickos PC,

I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.

Answer 5

I had a blue screen with dxgkrnl.sys, one with IRQL_NOT_LESS_OR_EQUAL and another one with KERNEL but I don't remember the entirety of it.

My specs :

Case : be quiet! Dark Base Pro 900 Rev. 2 black

PSU : be quiet! Straight Power Platinum 1200 watts

Motherboard : MSI Z690 Force Wifi DDR5, Intel Z690

CPU : Intel Core i9 13900K 24x 5.80GHz

Water Cooling : be quiet! Pure Loop 360mm

RAM : 2 x 32GB DDR5 4800 mhz

GPU : RTX 4090 24GB

SSD : NVME M.2 SSD 2TB Kingston KC3000