Stuck With WHEA Uncorrectable Error

Question

Good morning ,

for the last week I stuck with BSOD ( WHRA_uncorrectable_error}

Ryzen 5 5600x

B450 pro carbon max wifi

RAM 2x8 Corsair Vegance 3600mhz CL16

RTX 3060ti EVGA XC
I tested all the hardware attached to the motherboard , installed a fresh window 11 with latest updates , updated my motherboard drivers , Chipset and VGA
I'm writing to you from the safe mode now and those are the dump files I found dumpfiles

Before I got that error

my pc was randomly restart with whea-logger id 18

Please I need help .

Answer 1

Hello Mohamed Fahim,

Welcome to Microsoft Community.

Based on the information you provided and our analysis of the dump files, it appears that the issue is related to a hardware error. Specifically, the error indicates a problem with the CPU, and it points to the AuthenticAMD.sys file, which suggests that the issue may be related to the CPU or associated hardware.

To further diagnose the problem, we recommend taking the following steps:

It is worth noting that several factors could cause this problem, including CPU overheating, an unstable power supply, incompatible memory, or incorrect BIOS settings. Some users have reported success in resolving the issue by disabling Core Performance Boost and setting Power Supply Idle to typical. These are steps you could try.

If the problem persists, you should check if your cooling system is functioning correctly, if your power supply can meet the CPU's power requirements, and if your memory module meets the CPU and motherboard's specifications. You could also try updating or downgrading your BIOS version to see if it resolves the issue.

There could be other possible causes such as CPU cache issues or memory frequency and F-Clock mismatches. You can check if your CPU cache is damaged or dirty, and if your memory frequency is synchronized with F-Clock. If not, you could try adjusting the memory frequency.

Please take appropriate safety precautions, such as using an anti-static wrist strap, before attempting any hardware operations.

In summary, there appears to be a hardware issue with your device. If the problem persists, we recommend contacting the device manufacturer for further assistance: International Support Representatives | AMD 

Disclaimer*: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.*

Do not hesitate to contact us if you have any further concerns or questions.

Best regards,

Yuhao Li

Microsoft Community Technical Support

Answer 2

Thank you for your help.

Actually by disabling core performance boost the BOSD stopped to annoy me .