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Corrupted Windows / PC Freeze

Anonymous
2023-03-24T21:44:14+00:00

Hello,

I'm having an issue which sometimes occur when playing League of legends. I've played maybe 50 game and it has occurred twice. So the issue is that everything freezes, the game, windows, nothing works. So I turn off the PC by holding the power button, when I turn the PC back on I see the MOBA logo and Im able to acces BIOS, but when it get past that screen just goes black, every time I boot. When I go into BIOS and without changing anything go out then the PC figures out there's something wrong with Windows, but repair tool doesn't work so the only thing I can do is to reinstall Windows. When I've installed windows everything works fine again, but as the issue happened twice, I believe it's just a matter of time before it happens again.

What could this issue be?

I ran a memtest86 1/4 passed, no errors. I will run all 4/4 tonight and post answer.

Specs:

Windows 11 PRO

AMD Ryzen 7 5800X3D

NZXT C-Series C750 PSU

NZXT Kraken X63 (AIO)

Samsung 970 EVO Plus SSD M.2 1TB

ASUS ROG STRIX B550-F Gaming WIFI 2

Sapphire Radeon RX 6800 XT Nitro+ SE 16GB GDDR6

Corsair vengeance RGB PRO DDR4 3200 C16 (4x8GB sticks)

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-03-30T12:06:14+00:00

    Hello Igor

    I've tried both auto, manual and DOCP (asus moba), but windows crashes in all modes. I've turned on/off PBO. Still crashes.

    I made a completely fresh USB MEDIA and reinstalled windows from that. Same result. Crash.

    I ran memtest86 4/4 no errors.

    *Also I am the author, just forgot my login to the other account

    Update** When I run MRT I find no malware. When I run sfc /scannow I find several corrupted files, which it fixes. But I guess it'll just be a matter of time before they get courrpted again?

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  2. Igor Leyko 111K Reputation points Independent Advisor
    2023-03-24T22:50:43+00:00

    Hi Kevin,

    My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

    Instead of reinstalling you may use Windows installation media and try a recovery steps described at https://support.microsoft.com/en-us/help/402603...

    Note, Step 7 may be faulty unfortunately.

    Turn off XMP mode in BIOS if it is turned on.

    And please check your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.

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