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Error Message Due to Computer Dying

Anonymous
2023-03-24T01:28:11+00:00

I was resetting my Avita Liber NS14A1 laptop to factory settings. It needed to re-install Windows 10, and the battery died during the install. Now it keeps giving me an error message that says to restart it to continue the install. When I click "Ok" it restarts and shows the same exact error message. What am I doing wrong?

Windows for home | Windows 10 | Performance and system failures

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  1. DYARI BARHAM 34,936 Reputation points Independent Advisor
    2023-03-24T02:26:18+00:00

    Hi Shelby,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    It seems the system files have been corrupted. Kindly try the following methods to fix the issue:

    1-Force the computer to shut down 2 times until you get windows Troubleshooting > Advanced Options:

    A-Startup repair.

    B-Click on Command Prompt > Type this command and hit enter:

    DISM /Online /Cleanup-Image /RestoreHealth

    Once it finishes, type this command and hit enter:

    sfc /scannow

    Also try boot repair commands:

    bootrec /scanos

    bootrec /fixmbr

    bootrec /fixboot

    bootrec /rebuildbcd

    Once it finishes, type this command and hit enter:

    chkdsk /r

    C-Reset this PC > Keep my files.

    2-If it did not help, create a bootable USB of Windows 10 and boot your computer with the USB:

    https://support.microsoft.com/en-us/windows/cre...

    On the installation window, click on repair and try the options provided in step 1.

    After that, check if it fixed the issue or not.

    3-If the issue is still unfixed, perform a clean install:

    https://answers.microsoft.com/en-us/windows/for...

    Be noted that you have to install the same Windows edition that was running on your computer in order not to face Windows activate issues.

    If you have important data, try to rescue them:

    https://answers.microsoft.com/en-us/windows/for...

    Please let me know if you need further assistance and keep me updated.

    Stay safe

    ____________________________________________________________

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