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Windows 11 BSOD Bug Check Code: 0x000000D1

Anonymous
2023-02-23T06:19:46+00:00

My computer crashed and experiencing BSOD.

Any advice and help is very much appreciated. 

Link to mini dump file : 

022323-15609-01.dmp

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-02-23T06:37:55+00:00

Please uninstall both of these Antivirus software:

Fortinet

Norton / Symantec

https://community.fortinet.com/t5/FortiClient/Technical-Tip-Uninstall-of-FortiClient-software/ta-p/191604

https://knowledge.broadcom.com/external/article/156148/uninstall-symantec-endpoint-protection.html

https://support.eset.com/en/kb146-uninstallers-removal-tools-for-common-windows-antivirus-software

Make sure that Microsoft defender is on.

If there are no BSOD for 24 hours then reinstall one of the AV software.

If there is no BSOD after another 24 hours then reinstall the second antivirus software as needed.

Also upgrade the BIOS: 1.55 > 1.58

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  1. Anonymous
    2023-02-23T07:00:57+00:00

    You're welcome.

    Glad to help.

    Please mark the thread solved.

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  2. Anonymous
    2023-02-23T06:56:23+00:00

    Will do. Thanks for the quick response.

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