Windows 11 22h2 Update Error

Question

Hello,

I am writing to ask for help as I have tried to update my laptop (Vostro 3400) to Windows 11 version 22h2 but failed many times. I have been trying for months yet it always fails and gives me errors.

I tried updating today and it showed me the error 0x80070002. I have searched the web but found nothing that works for me.

When the update is downloaded it tells me to restart and when I do so it starts updating then after reaching 100% it restarts and changes the font. Then it continues till it abruptly stops and shows "Undoing changes made to your computer", after that it starts and shows me the error in windows update.

My specs:

Device name Vostro 3400

Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz

Installed RAM 8.00 GB (7.73 GB usable)

Device ID 10AE2FEB-8F2A-4C31-A355-B41C30020881

Product ID 00327-36323-19314-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

I bought this laptop on 14/10/2021

Answer 1

Hello there,

First of all, you are not alone in facing errors trying to upgrade to 22H2. It failed many times for me before I finally succeeded. I must also state that my laptop's performance improved a lot on 22H2. (I had Win 11 already on 21H2)

I used BleachBit to clean my laptop (it does reset Windows Update too). However, Windows Update always failed to install 22H2.

As suggested on many forums, I downloaded and ran the Windows 11 Installation Assistant and it was stuck at 99% the first time. I tried disabling Anti-virus program, VPN etc. but it did not work.

The second time I kept the laptop plugged-in and ran the assistant. It again got stuck on 99%. But this time, I kept waiting after disabling the Anti-virus. Finally, it finished after about 24 hours (which I'd like Microsoft to look into).

Please monitor Task Manager too to see if the update process is consuming CPU and memory. If it is, then it indicates that the update is active, performing the installation.

I can certainly tell that Anti-virus and any VPN connection have an impact on the installation. Few users also mentioned peripheral devices could intervene too (USB devices, Type-C dock connector etc.)

Good luck!

Answer 2

Error 0x80070002 is a common Windows update error that can occur due to various reasons such as corrupt system files, incorrect Windows update settings, or network connectivity issues. Here are some steps you can try to resolve the issue:

1. Run the Windows Update Troubleshooter: The Windows Update Troubleshooter can automatically detect and fix common update-related issues. To run it, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
2. Reset the Windows Update components: Sometimes, resetting the Windows Update components can resolve update-related issues. You can do this by running some commands in the Command Prompt as an administrator.
   1. Here are the steps: a. Press the Windows key + X and select "Command Prompt (Admin)". b. Type the following commands one by one, pressing Enter after each command: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
3. Check for pending updates: Sometimes, a pending update can prevent new updates from installing. To check for pending updates, go to Settings > Update & Security > Windows Update and click "Check for updates".
4. Manually download and install the update: If none of the above steps work, you can try manually downloading and installing the Windows 11 version 22h2 update. You can download the update from the Microsoft website and then install it manually by following the on-screen instructions.