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BlueScreen 0x0000007e

Anonymous
2023-02-25T00:51:48+00:00

Hi i was trying something in windows sandbox and suddenly i got a blue screen and pc restarted again and i don't know what caused this. please help me

i also found this:

Problem Event Name : BlueScreen

Code: 7e

Parameter 1: ffffffffc0000005

Parameter 2: fffff8015bcd1286

Parameter 3: ffffd506089267c8

Parameter 4: ffffd50608925fe0

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 2057

and this is the DMP File

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-02-25T10:43:49+00:00

    Ok thanks for help everyone!

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  2. Anonymous
    2023-02-25T02:59:57+00:00

    It could be a one time event and you could monitor the computer for several days.

    Then if there is no BSOD that would complete the monitoring / troubleshooting.

    Alternatively you could replace the misbehaving driver seen in the debugging.

    Either option works.

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  3. Anonymous
    2023-02-25T02:54:09+00:00

    Do i really have to reinstall drivers.. i said i was trying something in windows sandbox so do you think that this is a real drivers problem or it's just because of sandbox?

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  4. Anonymous
    2023-02-25T01:59:09+00:00

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  5. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2023-02-25T01:45:24+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the DMP file you have, there is an error in nvlddmkm.sys, which is your Nvidia graphics card driver, for us to fix the issue kindly follow the steps below:

    We need to run a Clean installation of the Nvidia driver, after that, it will be all good, kindly follow the steps from this link:

    https://nvidia.custhelp.com/app/answers/detail/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Additional note: If the issue persists, I suggest contacting a local technician to physically check the device for any hardware-related issues.

    Let me know how it goes and I hope that helps.

    Bernard

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