Windows 11 Update Failed error code 0x800f0988

Question

Im trying to update windows to KB5023706 I’ve tried manually updating and just about everything online and it still throws that error code does anyone know a fix for this or do I just have to wait for another new update?

Answer 1

Hi Nik -

I'm Jerico T., I understand that you're having some issues right now, I'll do my best to help you with your concern.

Kindly try to perform the troubleshooting methods below and check if any of the resolves fixes the issue.

Method 1: Run System File Checker

• Click the link below for the steps.

https://support.microsoft.com/en-us/windows/usi...

Method 2: In-Place Repair/Upgrade

• In-place repair/upgrade or repair reinstall is a process of re-installing Windows WITHOUT touching any of your applications or personal files. In this way if there's any data corruption, damaged system files or missing system files on your computer, this repair will fix or repair them.

To start we need to download an ISO file of Windows 11 and save it to your computer. Please follow the instruction on the link below to create an ISO file

https://www.microsoft.com/en-us/software-downlo...

Note: You don't have to create a bootable drive, just download the ISO file, save it on your desktop then run it.

After the ISO is created, follow the steps below on how to perform repair install on your computer.

Note: Please make sure that you're signed in or have administrator rights to be able to proceed for the repair install.

1. Unplug all external hardware except mouse, keyboard and LAN cable.
2. Disable or uninstall any third-party antivirus program/application to prevent them from interfering with the repair install.
3. Run the ISO file that you downloaded, if there's a prompt asking you "Do you want to allow this app to make changes to your device?" Click Yes
4. Windows 11 setup will open, read the license terms then Click Accept button.
5. Select Upgrade PC now then click Next button.
6. Follow the steps on your screen.

This process will take some time to complete so you need to be very patient in waiting until the process completes. Once done, restart your computer and check if the issue is resolved.

Feel free to reach back if you need any further assistance.

Hope this help. Have a good day.

Thank you,

Jerico T.

Answer 2

I tried method one it didn’t work and I attempted method 2 and it gives me an error with the download

Answer 3

Hi Nik -

Thank you for your response. I see, what's the error message? Kindly provide me the screenshot for me to further check.

Regards,

Jerico T.

Answer 4

This is what I get

Answer 5

Hi Nik -

Thanks for the update. Upon checking on the error message, are you using some sort of location hiding app or VPN? If so, I would suggest that you turn it off or uninstall the application/extension.

Regards,

Jerico T.