Getting BSOD while video editing.

Question

Hi folks,

I'm a professional editor using Windows 11. For the last couple of weeks, I'm facing performance issues with my PC, while editing or doing heavy-duty tasks. My main softwares are Adobe Premiere Pro and After Effects, it all started with no graphic output in premiere pro now it has escalated to regular BSOD with "video memory management internal error". I've cleaned up NVidia drivers using DDU utilities, still no improvement. I'm attaching the most recent crash dump files, hope you guys will be able to help.

Thanks

System Specifications:

Ryzen 5950x
128gb DDR4 RAM

RTX 3060ti

Asus Proart B550 Creator Motherboard

Windows 11 Professional

Crash Dump: https://1drv.ms/f/s!AjfE5q\_ceNDwkItBh9u1Hkmqac7dhA?e=a4ZUFQ

Answer 1

Hi RitwikSondhi, glad to help!

Answer 2

Hi RitwikSondhi,

I am Dave, I will help you with this.

Your minidump files indicate that it is the device driver on your Nvidia graphics card that is causing the system to crash

You have performed the correct steps with DDU, did you try installing a couple of slightly older versions of the Nvidia drivers or the Studio version (if available), they are way more stable than the latest version that Nvidia provide?

Answer 3

Hi Dave

I'll try installing older drivers and will update asap.

Thanks

Answer 4

Hi RitwikSondhi,

I am not familiar with the versions of the driver available for your specific model, ty installing a couple of versions that are maybe 3 months old at least.

Answer 5

Hi Dave

Thanks for the instant response. I tried the previous version of the Nvidia Studio driver but this issue was there as well. Can you please suggest a stable version of the driver?