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Kernel Power ID 41 (63) Bugcheck code 278

Anonymous
2023-03-31T07:55:10+00:00

Hello.

I've already asked a question about this, and I've been told that I should uninstall my graphics driver with DDU and install older driver versions, but it didn't solve the problem. I replied 2 days later, but I didn't get any answer, so I'm making a new question. This "Kernel power event id 41 (63)" error has happened randomly whenever I'm playing any game or watching any video. My pc randomly freezes, shows a black screen, and shuts down. I've tried to fix it for months, but nothing works. Here is a list of what I tried since the error is happening: (Also I'm not overclocking anything.)

-Replaced GPU
-Ran a ram integrity check
-Replaced PSU
-Made a stress test on both CPU and GPU
-Reinstalled every driver
-Fully reinstalled windows
-Turned off windows update for a week
-I turned off the automatic start of applications
-Changed power plan
-I checked the temperatures and everything was fine

-Updated BIOS

-Uninstalled my graphics driver (with DDU) and installed a much older one (version: 472.84, (2021) )

Nothing has solved the problem so far.

My main computer specs are:
Processor: Intel Core i7 11700KF
Graphics: INNO3D Nvidia RTX 3060 TWIN X2 GDDR6
Motherboard: Asrock H510M-HDV R2.0
Power Supply: HKC USP-5580 (580W)
SSD: Hikvision E1000 512GB M.2 PCIe (HS-SSD-E1000 512G)
HDD: Seagate BarraCuda 3.5 2TB 7200rpm 256MB SATA3 (ST2000DM008-2FR102)
RAM: 16GB 3200MHz DDR4 RAM Crucial CL22
OS Build: Windows 10 Pro 22H2 (OS Build: 19045.2788)

I've also uploaded the minidump files to google drive:
https://drive.google.com/file/d/1u9i1gyKHbIYoumlyUYoNnfuRbSgh4Ix0/view?usp=share_link

Error:

System 

  - Provider 

   [ Name]  Microsoft-Windows-Kernel-Power 
   [ Guid]  {331c3b3a-2005-44c2-ac5e-77220c37d6b4} 
 
   EventID 41 
 
   Version 8 
 
   Level 1 
 
   Task 63 
 
   Opcode 0 
 
   Keywords 0x8000400000000002 
 
  - TimeCreated 

   [ SystemTime]  2023-03-28T15:13:51.8565476Z 
 
   EventRecordID 18246 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  4 
   [ ThreadID]  8 
 
   Channel System 
 
   Computer DESKTOP-6P6S01J 
 
  - Security 

   [ UserID]  S-1-5-18 

- EventData 

  BugcheckCode 278 
  BugcheckParameter1 0xffff840823df5010 
  BugcheckParameter2 0xfffff80048773ab0 
  BugcheckParameter3 0xffffffffc000009a 
  BugcheckParameter4 0x4 
  SleepInProgress 0 
  PowerButtonTimestamp 0 
  BootAppStatus 0 
  Checkpoint 0 
  ConnectedStandbyInProgress false 
  SystemSleepTransitionsToOn 0 
  CsEntryScenarioInstanceId 0 
  BugcheckInfoFromEFI false 
  CheckpointStatus 0 
  CsEntryScenarioInstanceIdV2 0 
  LongPowerButtonPressDetected false
Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,825 Reputation points Volunteer Moderator
    2023-03-31T08:44:41+00:00

    Hello.

    I've already asked a question about this, and I've been told that I should uninstall my graphics driver with DDU and install older driver versions, but it didn't solve the problem. I replied 2 days later, but I didn't get any answer, so I'm making a new question. This "Kernel power event id 41 (63)" error has happened randomly whenever I'm playing any game or watching any video. My pc randomly freezes, shows a black screen, and shuts down. I've tried to fix it for months, but nothing works. Here is a list of what I tried since the error is happening: (Also I'm not overclocking anything.)

    [snip]

    Blaise1414

    I've locked this thread and will get DaveM121 to return to your other thread. No reason to have 2 threads going.

    Don

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  2. Don Varnau 19,825 Reputation points Volunteer Moderator
    2023-03-31T08:34:13+00:00

    For moderation purposes.

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