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Error code ndis.sys after installing software.

Anonymous
2023-03-03T09:00:06+00:00

Hello, after I finished installing Siemens TIA portal software I had to restart my computer. While restarting I received blue screen with error code ndis.sys. My computer laptop only works if I'm not connected to the internet otherwise the blue screen will reappear. I tried restoring my laptop but the same problem occurs.

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2023-03-03T09:30:50+00:00

    Hi Angeliki_K,

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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