Windows, shift, alt, ctrl keys getting virtually stuck

Question

I’ve been having this problem more and more recently where my shift alt ctrl and windows keys keep virtually getting stuck. I’m not pressing the keys when this happens but they get stuck anyways. Usualy I’m able to disable this when the shift or ctrl keys get stuck by pressing it several times on windows virtual keyboard or physically  but when it’s the windows key my computer needs to restart before it fixes. Any help would be appreciated.

Answer 1

Hi Quinn-

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that your experiencing right now, let me help you sort things out.

When was the issue started?

Have you made some changes that might trigger the concern?

Kindly go to device manager by pressing windows key and type: device manager

On the device manager window look for keyboard.

Expand the keyboard and right click on the list that will show and click on update.

Choose search for automatically updated software.

Click update.

Restart your computer to apply the changes.

If the update didn't work, go to device manager again and uninstall the keyboard.

Click delete box if there is a prompt that will show after you hit uninstall.

Restart your computer to and it will automatically install the driver.

Check if the issue persist.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor