Hardware Error/Blue Screen

Question

I recently built a pc, and I keep hitting a blue screen when trying to run certain games. Game will load, ill either crash trying to enter a level or shortly after entering one.

my system specs are as follows:

Mobo: asus rog strix x570-e gaming

CPU: ryzen 7 3700x

RAM: corsair vengeance (3600mhz cl18)

GPU: Nvidia GeForce RTX 3080 FE

SSD: Sabrent 1TB Rocket 4.0 m.2

my problem signature for the hardware error was:

Problem Event Name:    LiveKernelEvent

Code:    144

Parameter 1:    1003

Parameter 2:    ffffe48ec18999a0

Parameter 3:    0

Parameter 4:    0

OS version:    10_0_19041

Service Pack:    0_0

Product:    256_1

OS Version:    10.0.19041.2.0.0.256.48

Locale ID:    1033

ant help would be appreciated

Answer 1

Can you post back a link to the Blue Screen crash report as shown here:

http://answers.microsoft.com/en-us/windows/wiki...

Answer 2

i tried all of this but i still crashed.

this time i got a different problem signature:

Problem Event Name:    BlueScreen

Code:    124

Parameter 1:    10

Parameter 2:    ffffe6031e0f0028

Parameter 3:    ffffe603086f009c

Parameter 4:    ffffe603087ce1a0

OS version:    10_0_19041

Service Pack:    0_0

Product:    256_1

OS Version:    10.0.19041.2.0.0.256.48

Locale ID:    1033

Answer 3

1. Update the chipset, BIOS and all other drivers from the PC or motherboard maker's Support Downloads web page. While there check that you also have the latest display, network, bluetooth, USB and all other drivers, compared to the ones presently installed in Device Manager reached by right clicking the Start button.
2. See fixes for the specific erroring DLL here:

https://wikidll.com/microsoft/pshed-dll (Avoid ad links!)

3. If this is not enough run System File Checker from Step 10 in this checklist:

http://answers.microsoft.com/en-us/windows/wiki...

If these are not enough then continue with the Repair Install, Reset or Clean Install given in my first post.

Answer 4

step 1)

trouble shooting tells me:

PCI Device doesn't have a driver

PCI Encryption/Decryption Controller doesn't have a driver

PCI Device doesn't have a driver

PCI Device doesn't have a driver

but clicking next on any of them did nothing

step 2)

BueScreenView says:

Caused By Driver: PSHED.dll

Caused By Address: PSHED.dll+10a4

Answer 5

Hi S. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

If any steps cannot be performed normally then try them in Safe Mode with Networking or Safe Mode: https://www.digitalcitizen.life/4-ways-boot-saf...

1. Run the Hardware Troubleshooter:

Type CMD in Start Search, run Command Prompt as Administrator,

Copy and paste into box:

msdt.exe -id DeviceDiagnostic

Press Enter. Report back any findings.

2. To troubleshoot the Bluescreen, download, install and run BluescreenView from NirSoft here: https://www.nirsoft.net/utils/blue_screen_view....

Report back the reported cause for further steps to fix it.

3. Prepare and submit the BSOD crash report back here for a BSOD expert's analysis following these steps: http://answers.microsoft.com/en-us/windows/wiki...
4. Update your drivers from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.
5. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

6. If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

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But remember that in Windows 10 everything depends upon the quality of the install, and Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Fresh Start that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.