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Memory Management BSOD

Anonymous
2020-10-12T23:56:59+00:00

I've been experiencing BSODs with the memory_management stop code for over a week now. I've tried every fix I can think of, scoured multiple tech forums, and have yet to find a solution, so here I am.

  • This happens on a daily basis. It can occur while I am using software ranging from just an internet browser, to highly demanding video games.
  • All hardware drivers on my system are up to date as far as I am aware.
  • I have uninstalled and reinstalled several of my drivers.
  • I've run SFC and CHKDSK multiple times and found no errors.
  • I've run Windows Memory Diagnostic and Memtest86 and found no errors.
  • I've done a fresh install of Windows 10.

Here is the .dmp file from the latest BSOD

System specs:

  • ASRock B450 Pro4 motherboard (UEFI is up to date)
  • AMD Ryzen 7 2700 3.2GHz CPU
  • Crucial 2x4GB DDR4-2400 RAM (CT2K4G4DFS824A)
  • AMD Radeon RX 580 graphics card

Nothing is overclocked.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-10-14T12:12:28+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are receiving Blue Screen of Death. We analyzed the dump file and found the faulty module is Unknown_Module

    The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred.

    Let us try few methods and check if the issue persists.

    Method 1: Run Driver verifier

    Driver Verifier monitors Windows kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject Windows drivers to a variety of stresses and tests to find improper behavior. You can configure which tests to run, which allows you to put a driver through heavy stress loads or through more streamlined testing. Please refer this article: Driver verifier

    Method 2: Safe mode

    Try booting your PC in safe mode. Refer to the article on how to Start your PC in safe mode in Windows 10

    Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

    Method 3:  Clean boot

    Try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

    **Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

    If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.

    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.

    Additionally, refer the steps as mention in this article: Troubleshoot blue screen errorsrefer**(While using my device)**

    Let us know the results. If the issue persists, we will certainly assist you further.

    Aditya Roy

    Microsoft Community – Moderator

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