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Screen capture missing

Anonymous
2020-11-04T12:48:45+00:00

Hello!

I always use the xbox screen capture to record my lectures on my pc. I never had this happen before so I'm quite lost.

I started recording and everything seemed to go well. Once I ended the recording, I wanted to check the outcome by clicking on the notification of xbox (normally it always takes me to my "Captures"-file). But the video was missing, there were older captures but not today's one!

When I open the Gaming bar and look at "show all captures", it is also missing there...

Did it not record at all?? Everything seemed to be as usual, with the little box on my screen counting the time and indicating it was recording...

Is there any hope I can still find the video somewhere on computer files?

Thanks in advance

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-11-04T13:16:05+00:00

    Hi

    Check the topics in the link below, I believe it will help you with your problem:

    https://support.xbox.com/en-us/help/games-apps/...

    I hope I helped, I await your return.

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  2. Anonymous
    2020-11-04T13:34:32+00:00

    Thanks for your reply!

    Seeing the solutions proposed on that website, I suspect now my computer didn't have enough storage to save the recording... Because I've tried now to record something random and it has worked, but the test were only few seconds to minutes long, not one and a half hour like what I recorded.

    I have deleted a lot of files, so hopefully I won't have the same problem next week.

    Thanks again,

    Have a nice day,

    IMFM

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