![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
How you attempt to open these files?
Are you using Photo apps?
Since when this problem started?
I got error that my pc doesn’t support jpg or png
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Specifically it is ’It looks like we don’t support this file type’. This error occurs with all photos so that I am not able to open photos on my PC. I feel frustrated
Windows for home | Windows 10 | Files, folders, and storage
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Anonymous
2020-12-02T08:33:04+00:00 Hi - I have a similar but not exactly the same problem. Some photos that I'm importing from my phone to my laptop appear correctly but not others are giving the ’It looks like we don’t support this file type’ message he listed. All the photos are jpgs. Some were even taken in the same session, I believe.
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Anonymous
2020-10-19T17:37:56+00:00 Hi Vicente, Greg is here (an Independent advisor).
Do you use any photo apps to open those files? If yes, please let me know which one you are using.
This issue might be due to the corrupted app. I recommend that you try fixing this app.
Refer to the article Fix problems with apps from Microsoft Store.