DRIVER_POWER_STATE_FAILURE

Question

Most of the time it crashes while I stream video on Brave Browser. But the first time it occurs after making dual boot (Ubuntu along with Windows).

I already make a fresh installation of Windows twice.

This is the minidump output

2: kd> !analyze -v*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff800581f27060, Physical Device Object of the stack
Arg3: ffff900d21c3f750, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800585a17010, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffff8005`80ebc080

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2374

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on ABHI

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 2370

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 86

    Key  : Analysis.System
    Value: CreateObject

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff800581f27060

BUGCHECK_P3: ffff900d21c3f750

BUGCHECK_P4: ffff800585a17010

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffff800580ebc080

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffff900d`21c1e9b0 00000000`0002a6ec     : 00000000`00000010 ffff8005`80ebc080 00000000`00000000 ffff900d`21c1ebb9 : nt!KiSwapContext+0x76
ffff900d`21c1eaf0 00000000`00000010     : ffff8005`80ebc080 00000000`00000000 ffff900d`21c1ebb9 ffffbd81`0cbdc180 : 0x2a6ec
ffff900d`21c1eaf8 ffff8005`80ebc080     : 00000000`00000000 ffff900d`21c1ebb9 ffffbd81`0cbdc180 fffff800`752581c0 : 0x10
ffff900d`21c1eb00 00000000`00000000     : ffff900d`21c1ebb9 ffffbd81`0cbdc180 fffff800`752581c0 ffffbd81`fffffffe : 0xffff8005`80ebc080

STACK_COMMAND:  .thread 0xffff800580ebc080 ; kb

SYMBOL_NAME:  nt!KiSwapContext+76

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.610

BUCKET_ID_FUNC_OFFSET:  76

FAILURE_BUCKET_ID:  0x9F_3_nt!KiSwapContext

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {9b97db3a-4198-767c-9e74-d700cb0721e0}

Followup:     MachineOwner
---------Please look into it. I tried all the solutions like changing power setting, untick "Allow the computer to turn off this device to save power"

Answer 1

Hi arabhiar

All your minidump files indicate it is the device driver (nvlddmkm.sys) on your Nvidia graphics card that is causing the system crashes

If that driver is already fully up to date, then perhaps an older version of that driver may be more compatible with your system/version of Windows 10

1

Open Device Manager (accessible by right clicking your Start Button)

Expand the Display Adapters Section

Right click your video card and choose Properties

On the Driver Tab, choose 'Roll back Driver'

Restart your PC once done . . .

2

If that option is not available or does not resolve the issue, go to the support page for your device on the manufacturers website, then download and install the video driver they recommend, it may well be an older version to the one you are currently running

Answer 2

Hi arabhiar

The Nvidia graphics device driver is still being indicated as the cause of the crashes, you should source an older versions of that driver, they are far more stable than the new drivers . . .

Answer 3

I do whatever you said. I try to roll back, but since the "Roll Back" option was faded I downloaded the latest Nvidia driver from the website and fresh installed it. But after 6-7 hours I am getting BSOD of code VIDEO_MEMORY_MANAGEMENT_INTERNAL.

Here is the dump file

Please look into it.

Answer 4

https://drive.google.com/file/d/1qyILYXHQrlLOi4fOdyhGPcdm1q79E62\_/view?usp=sharing

Answer 5

Hi arabhiar

I am Dave, an Independent Advisor, I will help you with this . . .

1

Have you tried streaming on a different browser, and if so, does your system still crash?

2

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

Then post the link here to the zip file, so we can take a look for you . . .