Audio Crackling

Question

Hi,

Lastly, my audio in some games started to crackle.

I can start a game, play for a while, and then the audio starts to crackle.

What also happens is that I can play for like 5 minutes and then my game freezes and the audio is crackling.

Another problem is that after the freeze, my network connection is lost.

I have an external sound card (Focusrite Scarlett Solo 2nd Gen) which I thought was the issue - but it also happens from the audio output of the motherboard.

I tried reinstalling the motherboard drivers, the GPU drivers, and my network card drivers, none of these helped.

I am really frustrated with this situation and I am really at a loss.

Hope someone could help me with this...

Answer 1

I have a relatively similar problem.

Bought a new Asus Z490 motherboard + I7 10700k and since then I have problems with my audio. Theres is a high ringing+crackling noise round about 6000 Hz. This happens while im moving the volume slider of Windows and also the Html5-player.  While using Spotify there isn't this problem with the volumeslider. That is very strange.

What I've done so far:

• reinstalled Windows 10 (2004)
• no overclocking- all hardware drivers and the bios are uptodate
• tested different soundcards and drivers (cleaned all drivers/software before reinstalling new ones):

1. Realtek ALC S1200A onboard sound
2. Asus Xonar D2X
3. Sound BlasterX AE-5
4. Asus Essence STX II
5. Steiberg UR-22 external DAC (connected through Usb)

• also switched the following hardware:

1. Ram
2. Power supply

• checked the latencies with LatencyMon -> result: no issues
• set different bitrates from 16bit to 24bit and from 16000 Hz to 192000 Hz
• all software modulations are off

Maybe there's an issue with some codec transformation. But from my point of view I think it's an windows bug. I don't know what else to do.

Answer 2

WOW Thank you so much!

I know it's not an answer, but it's something too!

And I also have no issues with Spotify, so it makes sense that it is maybe a codec problem within windows...

But my main issue is that a lot of sound crackling and freezes - my network connection is lost, and it shows that there is no cable connected... very weird. 

Oh well, wish that it'll be fixed soon

I have a relatively similar problem.

Bought a new Asus Z490 motherboard + I7 10700k and since then I have problems with my audio. Theres is a high ringing+crackling noise round about 6000 Hz. This happens while im moving the volume slider of Windows and also the Html5-player.  While using Spotify there isn't this problem with the volumeslider. That is very strange.

What I've done so far:

• reinstalled Windows 10 (2004)
• no overclocking- all hardware drivers and the bios are uptodate
• tested different soundcards and drivers (cleaned all drivers/software before reinstalling new ones):

1. Realtek ALC S1200A onboard sound
2. Asus Xonar D2X
3. Sound BlasterX AE-5
4. Asus Essence STX II
5. Steiberg UR-22 external DAC (connected through Usb)

• also switched the following hardware:

1. Ram
2. Power supply

• checked the latencies with LatencyMon -> result: no issues
• set different bitrates from 16bit to 24bit and from 16000 Hz to 192000 Hz
• all software modulations are off

Maybe there's an issue with some codec transformation. But from my point of view I think it's an windows bug. I don't know what else to do.

Answer 3

help? please?