Kernel Power Event 41 Issue

Question

Hi,

I am experiencing this problem frequently, here's the event property crash log for your review. Your assistance is greatly appreciated and please let me know if you need any other information to assist resolving this issue.

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          11/29/2020 2:13:10 AM

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (70368744177664),(2)

User:          SYSTEM

Computer:      DESKTOP-0R35FK7

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2020-11-29T10:13:10.496235600Z" />

<EventRecordID>20445</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-0R35FK7</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">239</Data>

<Data Name="BugcheckParameter1">0xffffc58c271810c0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">true</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>

Answer 1

My name is Jan, I’m an Independent Advisor. I'll be happy to help you out today.

Error: Event ID: 41

Description: The system has rebooted without cleanly shutting down first.

1.Make sure your Windows is updated and with all its drivers. Download all pending updates from Windows updates as it will install all the drivers needed for your laptop to run properly.

2 . Perform a Clean Boot to disable unnecessary startup and services. A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

https://support.microsoft.com/en-us/help/929135...

3. Try to Boot in safe mode. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

https://support.microsoft.com/en-us/windows/sta...

This can also indicate a hardware problem that causes your PC to shut down or reboot.

1. Disable overclocking. If you are overclocking set all settings to its default.

2 Perform a Memory test to detect if you have faulty memory or can be a bad memory slot.

https://answers.microsoft.com/en-us/windows/for...

3. Check the power supply. Verify that the power supply has enough wattage to appropriately handle the installed devices.
4. Check for overheating. Examine the internal temperature of the hardware and check for any overheating components.

Advanced troubleshooting for Event ID 41: "The system has rebooted without cleanly shutting down first"

https://docs.microsoft.com/en-us/windows/client...