Hi John1GE -
I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.
This usually occurs when windows update services are not running properly on your computer. Please follow the steps below and check if it fixes the issue that you have.
- Restart your computer in safemode (Click on the link below to check on how to boot in safemode)
https://support.microsoft.com/en-us/windows/sta...
- Once in safemode, Open the run box by pressing the Windows Key + R and type services.msc and press enter
- Locate the following services on the services window that will open and make sure that the services are stop
* Windows Update Service
* Background Intelligence Transfer Service
* Cryptographic Service
* Windows Module Installer
- Navigate to below folders and delete all the content of below folders ( This will remove all pending updates and will refresh the update cache, removing all update history and updates that are problematic on your computer)
* C:\Windows\SoftwareDistribution\
* C:\Windows\System32\Catroot\
* C:\Windows\System32\Catroot2\
- Once deleted please follow the steps on the link below
https://answers.microsoft.com/en-us/windows/for...
- Once done, disable all 3rd party anti-virus before restarting your computer.
Restart the computer and try to run the updates again
Feel free to reach us back if you need further assistance.
Hope this help. Have a good day.
Thank you.
Jerico T.
Independent Advisor