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What Is this Error

Anonymous
2020-10-12T08:00:40+00:00

I've Had a crash prior and I rolled back my Graphics driver and It was fine for 5 or so days and I was up Drawing just now and it crashed again. This is the most recent error.

Problem signature

Problem Event Name:    BlueScreen

Code:    d1

Parameter 1:    37

Parameter 2:    2

Parameter 3:    0

Parameter 4:    fffff801435b376b

OS version:    10_0_19041

Service Pack:    0_0

Product:    256_1

OS Version:    10.0.19041.2.0.0.256.48

Locale ID:    1033

Extra information about the problem

Bucket ID:    AV_Ndu!NduHandleNblContextRemoved

Here are the bugchecks

The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000037, 0x0000000000000002, 0x0000000000000000, 0xfffff801435b376b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 5ab0175b-35c7-42ea-8478-74a10824865b.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2020-10-12T08:03:06+00:00

    Hi Muramasa

    I am Dave, an Independent Advisor, I will help you with this . . .

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

    Then post the link here to the zip file, so we can take a look for you . . .

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  2. DaveM121 891.1K Reputation points Independent Advisor
    2020-10-12T08:20:07+00:00

    Hi Muramasa

    Your minidump files indicate a driver named cfosspeed6.sys that is causing your system crashes . . .

    If you have any cFosSpeed Software installed on your PC, possibly to speed up your Internet, uninstall that to see if your system stabilizes . . .

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  3. Anonymous
    2020-10-12T08:13:52+00:00

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  4. DaveM121 891.1K Reputation points Independent Advisor
    2020-10-12T08:12:39+00:00

    Hi Muramasa

    Open that minidump folder, then press Ctrl + A to select all files in the folder, then press Ctrl + C to coy those files

    On your Desktop, press Ctrl + V to paste a copy of those files, which you should then be able to upload . . .

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  5. Anonymous
    2020-10-12T08:09:56+00:00

    It's not letting me Zip the file

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