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svchost.exe error message "unkown software exception (0x0000420)"

Anonymous
2020-10-07T17:42:48+00:00

I see all sorts of threads on this topic, with different exception codes and different locations. My application error today was the same exception code that I always get, but a different location: "svchost.exe error message unkown software exception (0x0000420) occurred in the application at location 0x00007FFDC9566074."

I've posted here before, and provided the information the moderator requested, then never heard back. I hope I get a better response this time.

I'd like to know how to address this error message, so I stop getting it.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-10-07T19:45:09+00:00

    Hi and thanks for reaching out. My name is William. I'm a Microsoft Windows Certified Professional and Systems Administrator. I'll be happy to help you out today.

    Can you provide your event logs? Windows Event Viewer > Windows Logs > right-click Applications and System logs respectively > Save all events as...

    Also include system information by running msinfo32.exe > File > Save.

    You can upload the files to OneDrive, Google Drive, Dropbox or some other file sharing service and share the link here.

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