Error 0x80070002

Question

(KB4586781) and Brother Printer Update 10.0.17119.9 attempt to download at same time and neither download or update.

Answer 1

Hello, ldalton I'm an independent advisor and I will try to help you today.

Regarding your query, first run the troubleshooter for updates. Follow these steps:

1. Press the Windows keys + I
2. Select Update and security
3. Go to the Troubleshooter option
4. Click on Additional Troubleshooters
5. Click on Windows update
6. Run the troubleshooter.

Wait for it to do the scan and fix some bugs, then reboot and try updating.

Later, it executes the following commands that are intended to repair errors in the system:

1. Press the Windows keys + x
2. Select Windows PowerShell (Administrator)
3. In the window that appears, write the following commands as they are shown and in the same order:

NOTE: You have to write each command one by one and give Enter:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

DISM.exe /online /cleanup-image /startcomponentcleanup

sfc /scannow

The above commands scan all protected system files and replace damaged files.

It may take a few minutes.

When finished, restart the PC.

Note: Do not close the command prompt window until the verification is completely finished. Once the process is complete, the results of the exam will appear.

You restart and try to update and if it doesn't work, perform a clean boot of the system. This boot starts Windows with a minimal set of startup programs and drivers so that you can determine if a background program is affecting your game or program. Here are the steps that indicate the process

https://support.microsoft.com/en-us/help/929135...

Let me know if the problem is solved. I will be attentive to your answers

I hope this information will be useful.

Jesus C.