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File Explorer Crashes When Creating New Folder

Anonymous
2020-10-05T05:16:15+00:00

Just tonight, File Explorer started crashing every time I tried to create a new folder.  I have rebooted my computer several times and tried multiple fixes.  None have worked.  And yes, this is a Windows 10 Computer I bought just a few months ago.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2020-10-06T17:06:47+00:00

    Hi MichaelGallagherXE,

    I'm Paul, an Independent Advisor and a Windows 10 expert. I hope I can help you with your concern.

    Please try the other solutions from this article.

    https://windowsreport.com/file-explorer-freeze-...

    I hope this helps. Feel free to ask back any questions and keep me posted.

    Standard Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2020-10-06T04:42:42+00:00

    I tried fix #1 and it didn't work.  I'll try fix #2 either tomorrow or the day after.

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  3. Anonymous
    2020-10-05T05:20:14+00:00

    Hi,

    My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue file explorer crashing. Please follow the below to fix the issue.

    Fix #1

    Step 1:

    Go to the search box next to the Windows icon and type CMD

    Step 2:

    Then right-click on Command Prompt and select Run As Administrator

    Step 3:

    Type sfc /scannow & press enter

    Step 4:

    Once the above completes then type DISM /Online /Cleanup-Image /ScanHealth & press enter

    Step 5:

    After the completes type DISM /Online /Cleanup-Image /RestoreHealth & press enter

    Step 6:

    Restart the PC

    Fix#2 Clean boot Windows 10

    Right-click the Start button.

    Click Search.

    Type msconfig and hit Enter on your keyboard.

    Click Services.

    Click the checkbox next to Hide all Microsoft services.

    Click Disable all.

    Click Startup.

    Click Open Task Manager.

    Click any startup program you suspect might be interfering.

    Click Disable. Repeat steps 9 and 10 for all startup programs.

    Click the X to close Task Manager.

    Click OK in the System Configuration window.

    Restart your PC.

    Let me know the status after performing the above.

    Regards

    Shuaib

    Independent Advisor

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