BSOD Troubleshooting

Question

Hi all, wondering if someone can maybe help me troubleshoot this BSOD that I am getting every few days. 

First, here is a link to my Event Viewer Crash logs: 

https://drive.google.com/drive/folders/1h8dFoXnU\_qA3iEnH-7rfwPglq0AOQOmh?usp=sharing

For some reason, I do not have a c/windows/minidump file, even though I have the option selected to write dumps to a file. 

Ive run: chkdsk with no errors, cfg scannow with no errors, memtest86 overnight, no errors.

My system is:

Msi b450 Tomahawk newest bios

G.skills Trident Z 2x8gb 3200mhz Cl16 running XMP 3200mhz

Ryzen 5 3600 with PBO turned on

Crucial mx500 500gb SSD Windows install

XPG 6000 pro 1tb NVME for games

Crucial mx500 1tb SSD for games

Temperatures are all normal

Running windows 10 Education Insider Preview

Build 20226.rs_prerelease.200925-1415

These BSOD are very random, sometimes the computer will just be idle when I experience it. As of late its "System_thread NetadapterCx.sys' thats causing the BSOD. 

I appreciate any help, thanks!

Answer 1

The mini-dump file is usually sufficient and this will be found in C:\Windows\Minidump

The full memory.dmp captures what was in your memory at the time of the crash so it can get to be very large.

Answer 2

Okay, I've made sure that my settings match what you posted directly. Do I do anything else, or do I have to wait for a BSOD to occur again?

Answer 3

Unfortunately it looks as if you are not creating the dump files:

Event[62]

  Log Name: System

  Source: volmgr

  Date: 2020-11-27T10:56:39.0820000Z

  Event ID: 161

  Task: N/A

  Level: Error ?  Opcode: N/A

  Keyword: Classic  ?  User: N/A

  User Name: N/A

  Computer: Mathew

  Description: 

Dump file creation failed due to error during dump creation.

Make sure your settings are exactly as shown below.  Type View advanced system in search window to find the System properties and select Start-up settings. 

Answer 4

Yea I really wish I could revert back to a 'stable' 2004 build. If I cannot diagnose the BSOD issue, I am debating doing a clean install of windows so that I can choose to opt out of the insider previews. Ive since opted out of it, but have not yet had a windows update available to me.

As for the memory.dmp there are no files in c/windows with that file handle. 

Here are the files from the sysnative BSOD program:

https://drive.google.com/drive/folders/1lxEHrx-e9aAXgu98MwYesg9tOX7nbIHb?usp=sharing

Answer 5

Hello D3lap,

There is always a risk when running Insider preview builds that you could experience BSODs - you should provide Feedback to Microsoft via the Feedback hub.

If you have a memory.dmp file in the C:\Windows directory you could copy that to Google Drive and share it.

Another option is to share the files from the Sysnative BSOD Log collector:

Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista | Sysnative Forums