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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
How can I solve this problem?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Giannis
I am Dave, an Independent Advisor, I will help you with this . . .
That error is produced by the Cortana App, open the Settings App (gear icon on your Start Menu)
Go to Apps, then scroll down to find Cortana, select that and choose Advanced Options
Choose the Repair Option and then the Reset Option and then restart (not shut down) your PC
If the error still persists, download and install the latest version of Cortana form the Microsoft Store . . .
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
Hi Giannis
This is a known bug in Windows 10, where icons will move around the Desktop after a restart, generally the next Windows update will make that anomaly go away . . .
Hi Giannis
I am Dave, an Independent Advisor, I will help you with this . . .
That error is produced by the Cortana App, open the Settings App (gear icon on your Start Menu)
Go to Apps, then scroll down to find Cortana, select that and choose Advanced Options
Choose the Repair Option and then the Reset Option and then restart (not shut down) your PC
If the error still persists, download and install the latest version of Cortana form the Microsoft Store . . .
I'll do it right now and let you know. Thanks for your answer!
Hi Giannis
I am Dave, an Independent Advisor, I will help you with this . . .
That error is produced by the Cortana App, open the Settings App (gear icon on your Start Menu)
Go to Apps, then scroll down to find Cortana, select that and choose Advanced Options
Choose the Repair Option and then the Reset Option and then restart (not shut down) your PC
If the error still persists, download and install the latest version of Cortana form the Microsoft Store . . .
Yupp! It worked! Thank you very much.
btw can i ask you something else you might know about? I always had the "This PC" in the top left of my desktop but for a strange reason every time i refresh my desktop it goes somewhere else.
Okay, Thank you very much!
