Hello roberto_1212,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with Windows update service disabled. Have you made any changes recently? When was the last time it was working properly?
It looks like something is interfering with Windows update service. Please try to run your Antivirus or anti-malware program and try to scan your system for any virus or malwares.
**Perform a Clean Boot
Determine whether a background program or a software conflict is interfering with windows update.
Go to the search box > type MSConfig.
Select System Configuration > go to the Services tab.
Select and put a check mark on "Hide all Microsoft services" > Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Please try to enable Windows update service then check for updates again.
Kindly check the support article below for more details
https://support.microsoft.com/en-us/help/929135...
I hope this helps! Please let me know if you have any further concerns.
Sincerely
John DeV
Independent Advisor