Hello, KingshadeFairy I will be happy to help you find a solution.
In this case, to solve this problem, let's apply these steps: Open the Settings application and go to the Update and security section.
- Select Troubleshoot from the menu on the left.
- Select BSOD in the right pane and click Run the troubleshooter.
- Follow the onscreen instructions to complete the troubleshooter.
There is no BSOD option on the right