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Getting Whea uncorrectable error only when playing games for long periods of time

Anonymous
2020-11-27T23:42:38+00:00

I've been getting the Whea uncorrectable error after about one or two hours of gaming. Otherwise everything works fine. I've reseat everything in my PC, replaced thermal paste as I thought it could be thermals causing the issue. Updated drivers and so on. Here are my 3 most recent dumps, all WHEA issues I believe.

https://mega.nz/folder/0gAxnYRZ#6A2lmZzqrahybpkVA\_ibNQ

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-11-28T21:36:06+00:00

    It would be worth testing more of your hardware - it can be very difficult to pin down which hardware is causing problems as so much of it interacts.  Memtest86 is the recognised test for memory, I advise running 2 tests back to back with 4 passes in each test for a total of eight passes. Furmark is the recognised test for the GPU and Prime95 for the CPU.

    Hopefully one of these will help identify any hardware issues.

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  2. Anonymous
    2020-11-28T19:03:11+00:00

    Hello 😀

    It looks from the crash dumps as if the hardware errors might be related to the drive or its connection to the motherboard.

    I would make sure the SSD firmware is up to date and run some diagnostic tools such as HDTune and/or CrystalDisk on the drives.  Post results/screenshots here for comment. 

    Hi Phil, thank you for your response. I installed the software for both my windows drive (intel nvme) and my samsung SSD. My win drive was out of date so i updated firmware, optimized drive, restarted, tried gaming again and crashed again within about 30 min same error. Downloaded HDTune, scanned both SSDs and am not seeing any errors, attaching all my screenshots.

    https://mega.nz/folder/Q0oBHKYT#WT\_I\_saIBxQLUsIEwheZKg

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  3. Anonymous
    2020-11-28T10:50:33+00:00

    Hello 😀

    It looks from the crash dumps as if the hardware errors might be related to the drive or its connection to the motherboard.

    I would make sure the SSD firmware is up to date and run some diagnostic tools such as HDTune and/or CrystalDisk on the drives.  Post results/screenshots here for comment.

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